Community ยท Safety Center
Safety playbooks for peer-to-peer local interactions
Use the app's report, block, feedback, privacy and account controls to handle unsafe posts, chats, listings, offers, rides, services, businesses, and communities.
Safety playbook
- Use the correct category and describe the issue clearly.
- Report abusive posts, profiles, businesses, or chats from the relevant in-app screen when available.
- Block users where available if you do not want further contact.
- Share only necessary evidence with support; avoid spreading private or harmful content.
If anyone is in immediate danger, contact local emergency services first. nyr is not an emergency service.
Escalation paths
- Immediate physical danger: contact local emergency services first.
- Abuse, threats, fraud, spam, or impersonation: file an in-app report and block the user if needed.
- Child safety concern: use the child safety reporting contact and do not reshare harmful material.
- Legal or regulatory issues: handled per regional law where stricter.
Incident types
Allowed to escalate
- Harassment, impersonation, threats, hate, spam, or scams
- Misleading listings, unsafe services, illegal goods, or fraud
- Privacy violations, child safety concerns, or policy violations
Not allowed
- Public callouts, doxxing, retaliation, or threats
- Forwarding private chats, locations, identity documents, or harmful images
- False reports or attempts to manipulate moderation
Proof and context
- Link to the request, offer, booking, chat, business, or profile involved.
- Blur or omit unrelated people and unnecessary personal details.
- Share precise location only when needed for safety, delivery, ride, or dispute context.
Support may preserve relevant evidence where needed for safety, legal, fraud, or dispute handling.